Two people have been taken to hospital in a separate incident after ambulances were called again to the scene
A man has died during a visit to Zip World – the world’s fastest zip line and underground trampoline centre.
Ambulance services were called shortly before 2.15pm on Saturday to reports of a medical emergency involving an elderly male at Zip World Titan in Blaenau Ffestiniog. He died of natural causes.
A spokesman for Zip World confirmed a man died on the site.
Sean Taylor, Commercial Director at Zip World, said: “Our thoughts are with the family who lost their loved one following the events of Saturday, when a visitor to our site sadly passed away from natural causes.
“The safety of all customers is our top priority and the moment the visitor became unwell, our staff reacted immediately to assess and treat.
“This is something they are trained to do and they remained with them until the emergency services arrived on site.
“The staff at Zip World are devastated by Saturday’s events and we closed the site that day as a mark of respect.”
On Wednesday morning ambulances were called to Zip World in Bethesda after two members of the Zip World team suffered minor injuries on an early morning testing run before the park was open to the public.
Mr Taylor said: “This caused the Velocity adventure line to be closed for a couple of hours so that the medical team could attend and we would like to thank them for their assistance.”
A Welsh Ambulance Service spokesperson added: “We were called at about 8.30am to reports that two people had sustained injuries at Zip World in Bethesda.
“Two emergency ambulances attended the scene and two men have been taken to Ysbyty Gwynedd with injuries which are not thought to be life threatening.”
Zip World’s technical team has advised the Velocity adventure should be closed for two days so that further testing can take place.
The booking team is contacting people due to ride Velocity over the next 48 hours to rearrange their experience.
All other Zip World experiences remain open.